Welcome to Lekki Luxury Shortlets. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully.
1. Acceptance of Terms
By booking or using any of the services provided by Lekki Luxury Shortlets, you agree to adhere to these Terms of Use, as well as any other policies or guidelines outlined on our website or in correspondence.
2. Booking and Payment
- Reservation Confirmation: A booking is only confirmed upon receipt of full payment or a deposit as specified during the booking process.
- Payment Methods: We accept bank transfers, credit/debit cards, and any other payment methods mentioned on our website.
- Cancellation Policy: Cancellations must be made in accordance with our cancellation policy, which is detailed during the booking process. Failure to cancel within the specified time frame may result in forfeiture of your deposit or full payment.
3. Check-In and Check-Out
- Check-In: Guests may check in from [Time] on the day of arrival.
- Check-Out: Check-out is required by [Time] on the day of departure. Late check-outs may be subject to additional charges.
- Early Check-In/Late Check-Out: Requests for early check-in or late check-out must be made in advance and are subject to availability and additional fees.
4. Guest Responsibilities
- Occupancy: The maximum number of guests allowed in the property is determined by the specific shortlet. Exceeding this limit without prior approval will result in additional charges or cancellation of your booking.
- Noise and Conduct: Guests are expected to maintain respect for neighbors and the surrounding environment. Excessive noise, parties, or unruly behavior will not be tolerated and may result in immediate termination of your stay without a refund.
- Damage: Any damages caused to the property or its contents during your stay will be the responsibility of the guest. Charges for repairs or replacements may apply.
5. Security and Privacy
- Personal Information: We respect your privacy and are committed to protecting your personal information. Any data collected during the booking process will be used solely for providing services and will not be shared with third parties, except as required by law.
- Security: Guests are required to lock doors and windows when leaving the property to ensure security. We are not responsible for any loss or theft of personal belongings.
6. Property Use
- No Smoking: Smoking is prohibited inside all our properties. Designated smoking areas will be provided where applicable. Violation of this policy may result in additional cleaning fees.
- No Pets: Pets are not allowed in the properties unless explicitly stated or agreed upon during the booking process.
- Commercial Use: The properties are intended for personal, non-commercial use only. Any form of business activities conducted on the premises without prior approval will result in termination of the booking.
7. Cancellations and Refunds
- Guest Cancellations: Cancellations must be made in writing or via email. Depending on the timing of the cancellation, a cancellation fee may apply as outlined in our cancellation policy.
- Property Unavailability: In the rare event that the property becomes unavailable due to unforeseen circumstances (e.g., maintenance issues), we will offer a full refund or assist in arranging alternative accommodations.
8. Liability
- Property and Contents: While we ensure that all properties are maintained to the highest standards, Lekki Luxury Shortlets is not liable for any accidents, injuries, or losses that occur during your stay.
- Force Majeure: Lekki Luxury Shortlets is not liable for events outside of our control, such as natural disasters, pandemics, or government actions, which may affect your stay.
9. Amendments to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective once posted on our website. Continued use of our services after any changes signifies your acceptance of the updated terms.
10. Governing Law
These Terms of Use are governed by the laws of the Federal Republic of Nigeria. Any disputes arising under these terms will be resolved in the courts of Nigeria.
By booking and staying with Lekki Luxury Shortlets, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or require clarification, please contact us at support@lekkiluxuryshortlets.com.
